Shipping and Delivery Policy:

All shipping costs are calculated live at checkout based on the below weight segments.
We now offer eParcel as the standard shipping option, thus providing end to end tracking to all parcels shipped from Tuckers Store warehouses.

In addition to eParcel, we now also offer an express shipping option at checkout. This would allow for faster shipping times for those seeking a faster delivery option. For customers wanting their goods express, you will see in the checkout an express post option at a slightly higher cost – this would be sent via Star Track Express.


Free shipping on orders over $49 for orders under 10kg.

Metro orders over 10kg will be calculated at checkout.

Regional & Country:

Free shipping on orders over $49, but under 10kg

Orders 10-22kg will be calculated at checkout.

Over 22kg in-store Tuckers member pick up only.

Orders are dispatched the next business day wherever possible. Shipping times are estimated at between 3-10 business days depending on your location within Australia. Shipping times will be quicker if Express Post is selected.

Freight charges are payable in addition to the product price. Our team from our metropolitan state warehouses use a variety of carriers to ensure your goods are received as quickly as possible.

Customers will receive a despatch notification from our freight system. Emails and phone numbers are required fields in the checkout to activate this process.

The courier requires a signature from an occupant at the specified delivery address. Therefore, we recommend a work or home address for delivery. We do NOT ship to post office (PO) boxes.

Freight is calculated based on weight of the order and differs by metro & regional.

Some items are available via in-store enquiry only due to weight and geographic product price fluctuations caused by freight. For regional and country based clients we do encourage orders over 22kg to be collected from your local Tuckers member store.

Shipping Destinations:

Tuckers ships goods to all of mainland Australia (excluding outlying islands); however at this time we do NOT accept international orders through our website.