Shipping and Delivery Policy:

Metro:

Free shipping on orders over $49 for orders under 22kg.

Metro orders over 22kg will incur a $10 fee.

Regional & Country:

Free shipping on orders over $49, but under 15kg

Orders 15-22kg will incur a $10 delivery fee

Over 22kg in-store Tuckers member pick up only.

Orders are dispatched the next business day wherever possible. Shipping times are estimated at between 3-10 business days depending on your location within Australia.

Freight charges are payable in addition to the product price. All deliveries are processed by  Australia Post eParcel Service.

Customers will receive shipping notifications and tracking details from Australia Post. Emails and phone numbers are required fields in the checkout to activate this process.

The courier requires a signature from an occupant at the specified delivery address. Therefore, we recommend a work address. If no one is available to sign for the parcel a card will be left and the parcel re-directed to the nearest Australia Post outlet. The customer is then responsible for collecting the parcel from that depot or paying an additional charge for re-delivery.

Freight is calculated on based on weight of the order and differs by metro & regional.

Some items are available via in-store enquiry only due to weight and geographic product price fluctuations caused by freight. For regional and country based clients we do encourage orders over 22kg to be collected from your local Tuckers member store.

Shipping Destinations:

Tuckers ships goods to all of mainland Australia (excluding outlying islands); however at this time we do NOT accept international orders through our website.